About us

Our Story

We started Viral Glitch as a necessity because we could not find a modern and aesthetically pleasing design solutions, so we thought why not raise the bar?

We want to create impressive and inspiring work, aligning creative strategy with exceptional results.

Passion for design

The sign of a good design is to take complex systems and make them simple for the end users, it is not just about aesthetically pleasing design, although that is a very important part of the process.

 

Focus on problem solving

We realized that not every client needed a complex solution to confuse them, started as a design company, this was perfect since we could bring our beautiful designs into live projects.

Akshay Lakhanpal

Founder, CEO

Chirag Lakhanpal

Co-founder, CTO

We are a small agile team of designers and developers that are passionate about our craft to a fault, with a combined experience of almost a decade, our team has members that have been closely associated with the biggest names in the tech industry. We strive to translate that knowledge and it’s related learning to our projects.

What's your process?

Our Workflow

We always follow selective steps when we are working on a design project. This way, we can keep everything organized while creating special and caring moments for each project and give them the special attention they need.

In the initial part of the project, we often ask questions and talk with our customers about what they want. We want to get a precise picture of what they want and need. Only then can we deliver a product that both parties are happy with.

After we have an introductory understanding of the client’s wants and needs, we can start designing the website’s first part.


When it’s a big project, we always start with wireframing. This is where we design in grey, without using colors, images, and styling options. Then we share this design with our clients’ and when they agree, we continue with the visual design. This is where we will add details and make it come to life.

When the design is done, and our clients’ are happy with the final design, we install best-in-class software(s) and all the plugins that we need for the project.

Then we will start creating the pages one by one and send our client preview links along the process. This makes it easy to get feedback for us and assures our client that they get the things and quality that they want. 

When all the pages are developed, we then share a final preview link with our client. We will look at the result and edit any detail to make the website perfect. After a final check, we will make the website live and give it the necessary Google optimization.

What do we use?

Software

We like to use the latest software for our projects, so we know there is nothing better to use for our clients. These are the platforms that we use regularly.

Common questions we get

F.A.Q

You might have a lot of questions, which is great, hopefully these might be some of the answers. We often get asked these questions. We’ve put the most common in this section.

Web Design and Development

You. We don’t own anything of the website. If you want we can give you full admin rights, so you can even delete us as you want. You pay for the website, so it’s your property.

The only thing that we want is to put the website in our portfolio if we want to. 

Approximately 8-12 weeks. But most of the times it depends on the different revision rounds that we have to go through to get a perfect website along with the complexity, content and the features of the website.

Our creative process enables us to produce a comprehensible vision of the design challenge and develop new ideas to uniquely approach each project. We continually look for nuances in the client’s business, product, user, and strategy to come up with novel ways to answer the same questions.

 

Though we may have more patrons in one industry than in others, we never actually let that affect our work. All the work we offer is part of a well established creative process, so the result is harmonious no matter the industry or business.

Yes! We think this is one of the points that make us stand out from others who sell websites and designs. Since we use the latest software, we make sure that it’s effortless to edit the text, images, and other content on the pages on your final website. You can almost change everything if you want to.

We would love to give you an answer, however this completely depends on your needs and wants, the design, complexity and the functionality.

Digital Design (UX/UI)

User experience (UX) is more than an aptitude for us. It’s the nucleus to everything we do here at Viral Glitch. We started as a UI/UX design agency and website design company aimed at mobile apps but quickly extended our service portfolio to web applications and enterprise software. The web design and UX/UI projects we work on range from building new innovative products to redesigning an existing website, mobile app or enterprise software. We work on everything you might require to bring a thriving digital product to life: user research, user interface, user experience design, product strategy, usability testing, web design and development and prototyping.

It’s no wonder that our web design clients are usually the same companies who chose us for UI/UX design projects, because who can better explain the product than the people who designed it? We are a web design agency that understands that a great website should effectively convert visitors to customers while producing a delightful web experience unique to the brand. Good UX/UI design of a website or a digital product yields higher conversion rates. That is why, unlike other web design agencies, our UX designers work with web designers on all web design projects.

We get this question a lot. There are several qualified and competent UX agencies in India alone and even more globally. It’s difficult to be unique when the bar is so high.

So how do we stand out? Firstly, it is the quality of work for our UX/UI design work and the skill it takes to make it. The user interfaces and digital products we create look great, are easy to use, and represent your brand in the most amazing way possible. Then, it’s our people who make your project a reality. We assign a multi-disciplinary team of senior UX/UI designers, developers, and other specialists led by one of our design directors and overseen by a co‑founder.

Finally, unlike traditional digital design firms and user experience designers, we combine creativity and product design capabilities under one roof and on the same project. Imagine a branding firm meets a UX/UI design agency — that’s us.

Yes! We can. We create marketing websites that fit our clients’ goals by blending brand storytelling and web design with the greatest and latest web technologies.

With each new project, we challenge ourselves to try something new, like improving our processes to optimize costs or simply work faster without losing quality.

Our web design company is ideal for delivering websites for tech startups, unlike other web design firms who mainly work on web design for traditional businesses.

Yes! We do. Firstly, we are a design agency, branding is an elemental part of any UX/UI design project. We believe ourselves to be a new kind of branding agency specially focused on digital products, tech companies, and direct‑to‑consumer brands.

Not many UX design agencies can create a visual identity. Our branding abilities include research, logo design, brand and digital strategy, graphic design, visual identity, motion design, and style guide development, and web design, among other things.

However, our clients often provide us with either a brand strategy or a complete visual identity package. In these cases, we use the current brand foundation as a starting point, not just carefully applying it to whatever we’re designing but making sure we extend and enrich the brand while staying true to its roots.

Yes! We think this is one of the points that make us stand out from others who sell websites and designs. Since we use the latest software, we make sure that it’s effortless to edit the text, images, and other content on the pages on your final website. You can almost change everything if you want to.

We would love to give you an answer, however this completely depends on your needs and wants, the design, complexity and the functionality.

Miscellaneous

Whenever we commence a new project, the weekly meetup times are determined to suit your availability. This may mean that sometimes we have to get up early or stay up late. But thanks to technology and the internet, remote collaboration has become virtually seamless.

We usually take up full projects with a precisely defined brief, budget, and timeline.

Yes, in fact, we encourage it. Our clients are an indispensable part of the entire creative process and are involved every step of the way. From creating the brief to evaluating the wireframes, reflecting on the UI, and testing the code, our clients are connected in every stage. We don’t work in isolation and always collaborate intimately with our clients through comprehensive project plans and workflows.

Once we are on board, the project manager formulates a comprehensive workflow using our cloud-based project management tool. All deliverables are broken down into tasks that are allocated to diverse team members along with deadlines. Weekly review meetings assure that everyone is on-board with edits and changes. All files, comments, suggestions, and feedbacks are shared centrally, so there are no gaps in understanding.

 

Before we kick-off, we require a definite creative brief and a complete list of features, feasibility & functionality. We also need to identify the stakeholders on the project and the availability of content. Additionally, we need your trust and enthusiasm as we begin a new creative journey together!

 

 

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